Welcome to fedexfreight.com

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November 4, 2026 4:18 PM

6 min read

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The tools you need, right at your fingertips.

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Shipping freight should be simple, efficient, and easy to manage. That's why we've redesigned the FedEx Freight online experience to help customers save time, streamline shipping tasks, and find the tools and resources they need faster than ever.

In the past, some shippers found freight-related content and self-service tools difficult to locate. Today, fedexfreight.com serves as a centralized destination built specifically for freight shipping, putting everything you need just a few clicks away. Whether it's rate quotes, shipping, tracking, invoicing, or learning the basics of LTL shipping, the new experience is designed to help you do business with us more successfully and with greater confidence.

Need a quick guide? Download this PDF for a high-level site overview and contact information for our support team.

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Explore our tools

Getting started

#getting-started

Easy-to-use navigation

#easy-to-use-navigation-built-for-freight-shipping

Services beyond LTL

#explore-services-beyond-ltl

Ship freight in fewer clicks

#ship-freight-in-fewer-clicks

FedEx Freight Billing Online

#fedex-freight-billing-online

Claims and dispute resolution

#claims-and-dispute-resolution

Support and resources

#support-and-resources-for-every-experience-level

Built for freight. Built for you.

#built-for-freight-built-for-you

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Getting started

Before you can start using the full range of tools available on fedexfreight.com, customers need a FedEx Freight online profile. Creating a profile gives you access to shipping and account management capabilities, personalized features, billing tools, tracking visibility, and more.

For customers transitioning from previous freight systems, self-service guides are available to assist with account setup, profile creation, and login support.

Once your profile is established, you'll have access to all the tools and services that help simplify freight shipping from quote to delivery.

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The redesigned website was built with one goal in mind: helping customers quickly find the tools they use most often. The header navigation guides you directly to the information and actions you need.

Rate & Ship

The Rate & Ship section allows customers to complete key shipping tasks from one convenient location. Here you can:

Obtain a freight rate quote
Estimate shipment costs
Use the LTL Freight Classification Tool
Create a Bill of Lading (BOL)
Schedule pickups
Create and manage freight shipments

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Track

Maintain visibility with powerful tracking tools that help you stay informed every step of the journey. Features include:

Real-time shipment visibility
Single-shipment and multi-shipment tracking
Shipment status updates
Proof of Delivery (POD) access
Delivery confirmation information

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Manage Account

The Manage Account section provides quick access to post-shipment tools and resources. Customers can:

Access billing information
Manage invoices
Monitor claims and disputes
Run performance and shipping reports
Review transactional history
Maintain account preferences

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Support & Resources

Whether you're new to or a pro at freight shipping, Support & Resources offers guidance to help you succeed. Available resources include:

Freight Shipping 101 educational content
Technology and developer integration support
Customer service resources
Frequently asked questions
Rules tariff and shipping documentation
Self-service learning tools and guides

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Explore services beyond LTL

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While many customers come to FedEx Freight for industry-leading LTL transportation, our website also makes it easy to discover additional solutions that can support your business growth.

FedEx Custom Critical

For shipments requiring specialized handling, time-definite delivery, or expedited transportation, FedEx Custom Critical offers customized solutions designed for urgent and high-value freight.

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International shipping

Expand your business beyond borders with international shipping solutions that help simplify global freight transportation and connect businesses to markets around the world.

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FedEx Freight Direct

Offer flexible final-delivery solutions for residential and business locations from FedEx Freight Direct. You can take advantage of multiple service options, appointment scheduling, shipment notifications and easier returns. FedEx Freight Direct gives you and your customers more control and visibility throughout the U.S. and Canada.

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Ship freight in fewer clicks

Creating and managing freight shipments has never been easier. The Rate & Ship experience allows customers to quickly obtain quotes and move directly into shipment creation. For customers unsure of freight classifications, the LTL Freight Classification Tool can help estimate freight classes and support more accurate quotes.

Once you're ready to ship, you can create a digital Bill of Lading and submit shipment information electronically. The streamlined experience reduces paperwork, improves efficiency, and helps ensure your shipment information is accurate from the start.

From rate quote to pick up scheduling, the entire process is designed to save time and simplify freight shipping.

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FedEx Freight Billing Online

Manage your FedEx Freight invoices in one place. FedEx Freight Billing Online (FFBO) provides a convenient, self-service solution for controlling your freight billing activity. From a single online location, customers can:

Receive and review invoices
Pay invoices electronically
Set up automatic payments
Add and manage authorized users
Download invoice copies
Print billing records
View payment history
Access reporting tools
Request invoice adjustments
Submit billing disputes
Receive email notifications and status updates

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Claims and dispute resolution

While we hope you rarely need them, claims and dispute tools are available whenever issues arise.

For cargo claims, you can submit documentation online or through email and work directly with our dedicated cargo claims team throughout the resolution process. The website provides clear guidance on filing requirements, documentation needs, and claim status tracking.

For billing concerns, you can initiate invoice disputes or request adjustments through FedEx Freight Billing Online.

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Support and resources for every experience level

Whether you're shipping freight for the first time or shipping everyday, FedEx Freight offers resources tailored to your needs.

New customers can build foundational knowledge through Freight Shipping 101 resources, learning key concepts such as freight classifications, packaging requirements, and shipment preparation.

More experienced shippers can access technology integration resources, developer support, reporting tools, and advanced shipping capabilities that help improve operational efficiency.

You'll also find:

Self-service help articles
Login and account setup guidance
Rules tariffs and shipping documentation
Service alerts and updates
Customer support contact information
Educational tools and shipping best practices

No matter where you are on your freight journey, help is always within reach.

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Built for freight. Built for you.

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The new fedexfreight.com experience was designed around the way customers actually ship freight. With streamlined navigation, powerful self-service tools, improved visibility, and easy access to support, managing freight shipments is now simpler than ever. From getting your first rate quote to tracking deliveries, paying invoices, and expanding into additional shipping services, everything you need is available in one convenient destination.

Explore the new experience and discover how FedEx Freight helps you ship smarter, faster, and with confidence.

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Find more helpful FedEx Freight resources

Bookmark the FedEx Freight Customer Hub for more articles, links, and tools like this one. We'll be regularly releasing freight shipping updates, industry insights, safety resources, and more content designed to help your business.

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