FedEx Freight® freezable protection service

Prevent your freight from freezing.
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When you’re shipping cold-sensitive items during the winter months, FedEx Freight freezable protection service will keep them safe during the entire transportation cycle.1
How FedEx Freight freezable protection service works
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FedEx Freight remains well-informed about approaching and changing weather conditions, which enables us to position additional protective equipment and materials where they’re needed, when they’re needed.
What you need to know
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FedEx Freight will provide full product liability protection up to the limits established in our FXF 100 Series Rules Tariff. This protection is for shipments in the contiguous U.S. to direct points under the following conditions:2

  • We accept eligible freezable shipments on regular business days, Monday through Friday, during the months of November through April.
  • The outside temperature must be above 10°F.
  • You must indicate your request for freezable protection by selecting it under the Additional Services section when creating an online Bill of Lading at fedexfreight.com or by writing it on a printed Bill of Lading and drawing attention to it in some way, such as highlighting or circling it.
  • We provide freezable protection service only for products having a freeze point at or below 32°F.

Get started today

Talk to your FedEx Freight account executive about FedEx Freight freezable protection services, or call FedEx Freight Customer Support at 1.866.FXF.4LTL.
Added care and confidence for your sensitive shipments
When you need more than standard freezable protection, consider FedEx Custom Critical®. It's an expedited shipping service that offers temperature control with enhanced security and quality management.
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SHIP WITH CONFIDENCE
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1A fee applies for this service. Refer to the FXF 100 Series Rules Tariff for details.
2Service outside of the contiguous U.S. is subject to certain restrictions. Refer to the FXF 100 Series Rules Tariff, item 810, for details.

All services are subject to the terms and conditions of the FXF 100 Series Rules Tariff.

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