FedEx Custom Critical® Solutions Library
Documents and resources
Reference documents
• Hazardous Materials Certificate of Registration (PDF)
• Hazardous Materials Safety Permit (PDF)
• Hazardous Materials Security Plan (PDF)
• Motor Carrier Safety Rating (PDF)
• Interstate Commerce Commission Certificate—Re-entitlement (PDF)
• Interstate Commerce Commission Certificate (PDF)
• Certificate of Insurance (PDF)
• W-9 Federal Tax I.D. Form (PDF)
Shipping Documents
- Bill of Lading (PDF)
- Canada Customs Invoice (PDF)
Fuel surcharge information
Surface expedite, White glove services, and Temperature Control Network tariff
Service guide tariffs
Surface Expedite Exclusive Use
• Service guide tariff 402 (PDF)
Exclusive Use White Glove Services - Dry
• Service guide tariff 414 (PDF)
Exclusive Use White Glove Services - Temp Assure
• Service guide tariff 424 (PDF)
Exclusive Use White Glove Services - Temp Validated
• Service guide tariff 425 (PDF)
Legal terms and conditions
Except to the extent agreed upon between the parties by contract or special published tariff, all terms and conditions of transport are in accordance with the FedEx Custom Critical, Inc. tariff(s) in effect when the transportation service is provided, including the current Tariff/Service Guide FDCC 101, which can be accessed at Rules & Accessorials Service Guide Tariffs.
The individual entering the shipment information affirms that the information is true and correct, and will indemnify and protect FedEx Custom Critical, its employees, agents, and utilized service providers from and against any and all fines, penalties, claims and liability resulting from the provision of incorrect, invalid, incomplete, or fraudulent information. FedEx Custom Critical assumes no liability whatsoever for failure to provide or complete services as a result of the provision of incorrect, invalid, incomplete or fraudulent information.
FedEx Custom Critical reserves the right to modify pricing and/or to refuse to commence or complete a request for service if the shipment specifications provided are inconsistent with those found to be actual shipment specifications.
Price, mileage, transit times and service options may vary based on factors such as (but not limited to) equipment availability, freight availability, the time you commit and place the order with us, weather and other unavoidable or unforeseen delays, or broker and/or customs delays.
Rates are stated in U.S. currency, are calculated based on the information you provide, and subject to change if shipment criteria are subsequently found to be inconsistent.
For residents of Québec:
The parties declare that they have required that these Terms of Use and all documents related hereto, either present or future, be drawn up in the English language only.
Les parties dé par les présentes qu'ils exigent que cette entente et tous les documents y afférents, soit pour le présent ou l'avenir, soient rédigés en langue anglaise seulement.
FedEx Custom Critical
1.800.762.3787
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